Responsible gambling

At ReelsOn Casino, we understand that online gaming should be a fun experience, but also want to ensure you have control over your gambling habits and play responsibly.

Setting Limits

You can set limits on:

• Deposit amounts: configure daily, weekly, or monthly deposit caps in AUD
• Losses: set maximum loss levels per day/week/month
• Wagering: set daily/weekly/monthly wagering limits

These adjustments are applied immediately while increases often require a cooling-off period.

Taking a Break

You can take short "cool-offs" to temporarily pause your account and focus on other things. This feature allows you to:

• Activate time-outs for session reminders
• Request temporary self-exclusion (up to 30 days or indefinitely)

We also provide tools for more permanent breaks, such as requesting:

• Permanent self-exclusion

Accessing Help

Our Responsible Gambling page links you directly to international and region-specific help lines and counseling services. For Australian players, we steer you towards national resources that offer self-assessment tests, budget tools, and confidential support.

Monitoring Your Activity

We encourage you to keep track of your gaming activity through our:

• Account dashboard
• Session history logs

These features allow you to monitor your spending habits and play responsibly.

Helping You Take a Break

If you feel like taking a break or need help controlling your gambling, we're here for you. Our support team is available 24/7 via live chat and email, providing guidance on setting limits, managing your account, and accessing resources to maintain control over your gaming experience.

By being proactive with our Responsible Gambling features and seeking help when needed, you can enjoy online gaming while maintaining a healthy balance in your life.